Frequently Asked Questions
Frequently Asked Questions
- How long does it take to get my products?Domestic shipping can take up to 5 business days.Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
- Do you offer warranty for your products?All our products are subject to quality control.Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
- Do you offer refunds?Yes, we offer full and partial refunds.Please enquire for more information about our Refund policy.
- What shipping methods do you offer?We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.About usPrivacy policyReturns Policy
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Trek Dual Sport 2 Gen 5