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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.Open image lightbox
The Rideback X2 is an E-bike that allows you to discover town and country - all without breaking a sweat!
The powerful Shimano STEPS E5000 drive unit offers 250-watts of pedalling assistance, perfect for making every climb a breeze. Assistance continues all the way up to 25km/h, meaning you'll quickly cover distance across all terrains.
The large battery gives range excellent range too, allowing you to travel up to 150km in Eco mode. That's plenty for a mid-range daily commute, or even longer weekend rides before an overnight recharge to top-up the battery, ready for your next trip.
With a suspension fork and seatpost, and wide all-terrain tyres the X2 is a bike that is as capable off-road as it is on, allowing you to explore gravel tracks and forest trails.
The microSHIFT 9-speed drivetrain is smooth and reliable on and off-road, with the hydraulic disc brakes providing powerful stopping in all conditions.
Brake Type :
Hydraulic Disc
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AlloyClose
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Ridgeback reserves the right to change product specifications without notice. Ridgeback will always ensure that these changes do not detract from the ride experience of the bike.
Frequently Asked Questions
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
Any electric bike that has been modified or "chipped" will result in automatic disqualification of liability for any error codes or damage to the electric system. If an error code occurs due to modifications made to the bike, which affects its performance or functionality, we will not be held responsible. All service costs will still be applicable. By booking a service for a modified electric bike, either through our website or in-store, you automatically agree to these terms and conditions.
Bike servicing
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.