Any electric bike that has been modified or "chipped" will result in automatic disqualification of liability for any error codes or damage to the electric system. If an error code occurs due to modifications made to the bike, which affects its performance or functionality, we will not be held responsible. All service costs will still be applicable. By booking a service for a modified electric bike, either through our website or in-store, you automatically agree to these terms and conditions.
Powerfly+ FS 4 Equipped Gen 4
| Fork | RockShox |
|---|---|
| Fork | RockShox Recon Silver RL, Solo Air, Motion Control damper, lockout, tapered steerer, 42mm offset, Boost110, 15mm Maxle Stealth, 130mm travel |
| Rearsuspension | RockShox |
| Suspension Rear | RockShox Deluxe Select R, 210x50 mm |
| Tires | Bontrager Gunnison Pro XR, Tubeless Ready, dual compound, aramid bead, 60 tpi, 29x2.40" |
| Hub Front | Shimano TC500 alloy, CentreLock, 110x15 mm thru axle |
| Hub Rear | Shimano TC500 alloy, CentreLock, 148x12 mm thru axle |
| Rims | Bontrager Line TLR 30, Tubeless-Ready, 28-hole, Presta valve // Bontrager Line TLR 30, Tubeless-Ready, 32-hole, Presta valve |
| Shifter | Shimano |
| Shifters | Shimano U6000, 10 speed |
| Derailleur Rear | Shimano CUES U6000 GS |
| Crank | FSA Bosch CK-220, 36T ring, 165 mm length |
| Cassette | Shimano CUES LG300, LINKGLIDE, 11-48, 10-speed |
| Chain | Shimano LG500, 9/10/11-speed |
| Brake | Tektro |
| Brakeset | Tektro Gemini SL 4 piston hydraulic brake |
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| Saddle | Bontrager Commuter Comp |
| Seatpost | Bontrager Line Dropper, 170 mm travel, MaxFlow, internal routing, 31.6 mm, 450 mm length |
| Handlebar | Bontrager Comp, alloy, 31.8 mm, 40mm rise, 780 mm width |
| Stem | { "@context": "https://schema.org", "@id": "https://substancecycles.co.uk/products/charter-5-auto-800-wh-lowstep-61485#product", "additionalProperty": [ { "@type": "PropertyValue", "name": "Customization available", "value": "Yes" } ,{ "@type": "PropertyValue", "name": "With the purchase of this bike you will receive a intermediate level service free of charge in ether shops!", "value": "" } ,{ "@type": "PropertyValue", "name": "This bike qualifies for a free Intermediate level service. With the purchase of this bike you will receive a intermediate service free of charge in ether shops!", "value": "" }] }Bontrager Comp, 31.8 mm, Blendr compatible, 7-degree, 50 mm length |
| < ul> | |
| Bontrager XR Trail Comp, nylon lock-on | |
| Fenders | Trek Powerfly 29" custom fender // Trek Powerfly 29" custom fender |
| Carrier Rear | MIK-compatible alloy rear rack |
| Kickstand | Pletscher Comp Flex 18 |
| Battery | Bosch PowerTube 600Wh, smart system |
| Controller | Bosch Purion 200 |
| Motor | Bosch Performance Line CX, 25km/h or 20mph |
| Size Chart Rider Height | Rider Height - 177.0 - 188.0 |
| Size Chart Rider Inseam | Inseam - 84.0 - 89.0 |
Frequently Asked Questions
-
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
-
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.


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