Any electric bike that has been modified or "chipped" will result in automatic disqualification of liability for any error codes or damage to the electric system. If an error code occurs due to modifications made to the bike, which affects its performance or functionality, we will not be held responsible. All service costs will still be applicable. By booking a service for a modified electric bike, either through our website or in-store, you automatically agree to these terms and conditions.
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Frequently Asked QuestionsDue to global supply chain challenges, shipping times could be longer than usual.
Do you offer warranty for your products?
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
About us
Contact us
Returns Policy-
All our products are subject to quality control.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Yes, we offer full and partial refunds.What shipping methods do you offer?
All our products are subject to quality control.Please enquire for more information about our Refund policy.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
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