Any electric bike that has been modified or "chipped" will result in automatic disqualification of liability for any error codes or damage to the electric system. If an error code occurs due to modifications made to the bike, which affects its performance or functionality, we will not be held responsible. All service costs will still be applicable. By booking a service for a modified electric bike, either through our website or in-store, you automatically agree to these terms and conditions.
Ridgeback Element EQ
The Ridgeback Element EQ is a premium fully equipped utility bike built around a lightweight aluminium frame and fork. It is designed for everyday city transport, combining efficient handling with an upright riding position and the accessories needed for regular commuting.
A 16-speed Shimano drivetrain provides useful range for urban riding, while hydraulic disc brakes give strong, consistent braking in wet or dry conditions. Hub-dynamo lighting, mudguards, a rear rack, chain guard and kickstand are all included, making the Element EQ ready for daily use from the outset.
- Lightweight aluminium frame and fork
- 16-speed Shimano drivetrain
- Hydraulic disc brakes
- Hub dynamo lighting
- Rear rack
- Full mudguards and chain guard
- Kickstand
Frequently Asked Questions
-
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
-
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.