Any electric bike that has been modified or "chipped" will result in automatic disqualification of liability for any error codes or damage to the electric system. If an error code occurs due to modifications made to the bike, which affects its performance or functionality, we will not be held responsible. All service costs will still be applicable. By booking a service for a modified electric bike, either through our website or in-store, you automatically agree to these terms and conditions.
Vecnum FreeQuence Suspension Stem
Vecnum freeQENCE - THE ultimate suspension stem with the longest travel, damping an sag. Effectively absorbs up to 75% of vibrations and shocks.
Scope of delivery:
1x Suspension stem Vecnum freeQENCE in desired length
1x Manual for operation, mounting, maintenance
1x Gauge for testing the minimum distance from stem to head tube for freeQENCE 90
THE SUSPENSION STEM
More comfort, safety & fun.
For gravel, road, touring bikes,
suspensionless (e-)bikes.
MORE FUN ON THE BIKE
UP TO 75% LESS VIBRATIONS AND IMPACTS
Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
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